We offer a diverse range of training programs, including communication workshops, leadership programs, mediation services, and one-to-one coaching sessions, all tailored to meet individual and organizational needs. We also offer Real-Time Resolutions, an immersive Action Learning Set (ALS), tailored for teams who want to address and resolve real-time challenges. This unique offering combines the best of communication techniques, coaching, and mediation to provide a holistic solution for teams facing complex issues.

Absolutely! We pride ourselves on offering bespoke training solutions. Share your objectives with us, and we'll tailor the content to align with your organization's goals.

Absolutely! We specialize in customizing programs to meet specific needs. If you don't see a topic you're looking for, please reach out, and we'll co-design a training program tailored to your requirements. Book your free consultation with Rob.

Our workshops vary in length, with some being 3 hour workshops and others spanning multiple days. We pride ourselves on flexibility and can customize content and duration to suit your organization's specific requirements.

Our training sessions are available both online and in-person, ensuring flexibility and accessibility for all participants.

Our workshop pricing varies based on content, duration, and customization. Please contact us directly for a detailed quote tailored to your specific needs and requirements.

Rob's mediation approach is rooted in Marshall Rosenberg’s Non-violent communication, emphasizing a deepened interest-based mediation. We guide clients from positions of conflict to understanding their underlying needs, fostering respect and compassion in the dynamic. This method often reduces underlying tensions, paving the way for win-win outcomes.

The duration of a mediation session can vary based on the complexity of the issues at hand. Typically, sessions last between 1-3 hours, but multiple sessions might be needed to reach a resolution.

Our mediation services are led by Dr. Rob Hershorn, PhD, founder of Conversation Aperture. With a Post-Doctoral Fellowship in conflict resolution from the Truman Institute and over fifteen years of teaching experience in communication and conflict resolution, Rob's approach is deeply rooted in both academic rigor and practical application. Rob is an experienced workplace culture facilitator and coach, with a deep understanding of authentic leadership and team-building. He employs a blend of soft skill techniques and awareness practices, such as active listening, difficult conversations, and appreciative inquiry, to transform conflict into resolution. Rob's expertise extends to diversity and inclusion, where he offers advanced communication strategies to navigate cultural misunderstandings and inequities. His contributions to the field are recognized through his speaking engagements at professional conferences and his extensive writings on the power of self-awareness in enhancing workplace culture. View Rob's profile at the ADR Institute of BC.

Yes, all information discussed during mediation is kept strictly confidential. This ensures a safe environment where parties can openly discuss their concerns without fear of external repercussions.